Refund Policy

Last Updated: 30 June 2026

Welcome to UdyogNavi.

We strive to provide transparent, professional, and reliable business registration consultancy services. Please read our Refund Policy carefully before purchasing any service.

1. Nature of Our Services

UdyogNavi provides professional consultancy, documentation assistance, application preparation, and registration support services.

Our service fees are charged for the time, expertise, consultation, and processing involved—not solely for the issuance of a government certificate.

2. Refund Eligibility

A refund may be considered only in the following situations:

Duplicate payment made by the customer.
Payment deducted successfully but no service request was created.
Customer was charged incorrectly due to a technical error.
UdyogNavi is unable to start the requested service due to internal reasons.

Approved refunds will be processed using the original payment method whenever possible.

3. Non-Refundable Cases

Refunds will not be provided in the following situations:

The application has already been prepared or submitted.
Documentation review has already started.
Consultation has been completed.
The customer changes their mind after purchasing the service.
Incorrect, incomplete, or false documents are provided by the customer.
The application is rejected by a government department due to eligibility issues or incorrect information.
Delays caused by government departments or third-party portals.
The customer does not respond to document or verification requests within a reasonable time.
4. Government Fees

Any government fees, statutory charges, taxes, or third-party portal charges (where applicable) are non-refundable, unless refunded by the concerned authority according to its own policies.

5. Cancellation Before Processing

If the customer requests cancellation before any documentation review or processing has started, UdyogNavi may, at its discretion, approve a refund after deducting any applicable administrative or payment processing charges.

6. Refund Request Process

To request a refund, please contact us with:

Full Name
Registered Mobile Number
Service Purchased
Payment Date
Transaction ID or Payment Screenshot
Reason for the Refund Request

Our team will review your request and respond as soon as reasonably possible.

7. Refund Processing Time

If a refund request is approved:

The refund will generally be processed within 7–10 business days.
The actual credit timeline depends on your bank or payment provider.
8. Right to Refuse Refund

UdyogNavi reserves the right to refuse refund requests that:

Do not meet the conditions of this Refund Policy.
Involve fraudulent or abusive activity.
Are submitted with false or misleading information.
9. Service Modifications

Instead of a refund, UdyogNavi may, where appropriate:

Correct documentation issues.
Reprocess the application.
Offer an alternative suitable service after mutual agreement.
10. Contact for Refunds

For refund-related queries, please contact:

UdyogNavi

📞 Phone: +91 70133 56355

💬 WhatsApp: +91 70133 56355

✉️ Email: info@udyognavi.com (Replace with your official support email if different.)

🌐 Website: https://udyognavi.com

📍 Maharashtra, India

Important Disclaimer

UdyogNavi is an independent consultancy and documentation assistance platform. Government approvals, certificates, and processing timelines are controlled solely by the respective government authorities. Payment made to UdyogNavi is primarily for consultancy, documentation assistance, and application support services. Approval or rejection of an application by a government authority does not automatically qualify the customer for a refund.